IT Management

Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The [...]

Summary: Allow personal devices only for approved work, through approved apps, and when the device meets your security requirements. Use company-owned devices for administration, sensitive work, or jobs that require [...]

Summary: Employees should use standard accounts for email, web browsing, and everyday work. Administrator access should be limited to approved IT tasks and protected with a separate account. Administrator access [...]

Summary: Most IT problems don’t appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check [...]

By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks [...]

Cyber insurance applications include a question that catches a lot of small business owners off guard: “Do you maintain immutable, air-gapped, or offline backups of your critical business data?” Carriers [...]

Someone leaves the company on a Friday. By Monday, their email account is disabled, and their laptop is back in the pile. What nobody checks is their login to the [...]

The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or [...]

The most dangerous thing in a server room is often the phrase, “Don’t touch that.” It’s usually said with a half-joke and a grimace. It refers to the old box [...]

When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless.  The problem is that the first real test of a SaaS relationship isn’t the [...]