About

WHO WE ARE.

We are based in Melbourne, Victoria, and support Small Businesses and Not-for-profit organizations in Victoria and around Australia. We have been helping businesses with their IT since 2007.

Early on, we saw that small businesses were priced out of all-of-business IT support. If you didn’t having at least 75 staff to justify hiring one full time internal IT support team member, chances were you were paying a local IT supplier by the hour. And not getting a lot of oversight, or understanding of how your office worked, indeed how your business worked. So we developed an MSP agreement, to provide the same level of support as if you had you own in-house IT department that you could rely upon as much as you wanted, for the same price each month.

WHAT IS THE CLOUD?

The Cloud is someone else’s computer. Seriously.

In most cases it is a server (or collection) of servers hidden away in a building, that provides a sensible and safe alternative to storing information on your computer, or on an office sever.

The Cloud is also used to serve programs and applications we use every day: in our web browser. Everything from Gmail, Xero, to Facebook and in between.

WHERE IS MY DATA STORED?

Good question. Depending on what services you use, your data may be stored on Australian servers or those based in Singapore, USA or elsewhere. Sometimes it is essential to use local Cloud servers for legal or other business reasons, and we have access and experience with them all.

DO I NEED TO GET A NEW SERVER?

Normally… no. In most cases when one of our customers have a server that reaches its end of support date we can use newer Cloud services instead. There are a few situations where a client business will rely on a third party application to manage their business, and therefore will continue to need a local server. We manage these servers and keep them safe and backed up.

IT SUPPORT FOR A BUSINESS LIKE YOURS.

Think your business might benefit from better IT support? We don’t mind if you prefer Windows Desktops, Mac Laptops, Linux servers or an army of tablets, we support it all.

SUPPORT

Call someone who knows the passwords you have forgotten.

Always There For You

Call someone who knows the passwords you have forgotten.

SERVICES

Managed IT Support Services Make You More Productive

Taking Care of Business

Managed IT Support Services Make You More Productive.

SECURITY

Always on, always ready, use the Cloud to Back Up, to be more mobile.

Power of the Cloud

Always on, always ready, use the Cloud to Back Up, to be more mobile.

IT MAKES SENSE.

A sensible Managed Service Agreement, one that offers unlimited and un-timed support, as well as Antivirus, Web hosting, Cloud backups and Project advice, makes great sense.

Businesses Currently Managed

Available Uptime

Success

MEET OUR TEAM.

We spent ages trying to look serious for photos. Ages. Then we got an alert to say a backup drive was nearly reaching an alert level so we forgot and just used some cartoons we used on our old website.